About Us – ziyainfotechoutsourcing.com

About Us

Sameer Nigam is the Founder, Whole-time Director and the Chief Executive Officer of our Company. Over the past decade, he has led Ziya infotech outsourcing to becoming India’s largest digital payments platform. Ziya infotech outsourcing Group is now diversifying into multiple other consumer tech sectors (Pincode – hyperlocal e-commerce, Indus AppStore and ShareMarket – stock broking). Before founding our Company, he served as senior vice president, engineering, and vice president, digital business, at Flipkart Internet Private Limited. His journey at Flipkart Internet Private Limited started in 2011 when the company acquired his first venture – Mallers Inc. (Mime360). He holds a master’s degree in business administration from Wharton Business School (University of Pennsylvania), USA, and a master’s degree in computer science from University of Arizona, Tucson-USA. He received the ‘The Fintech Person of the Year – India’ award at the Global Fintech Festival, 2024 and the ‘EY Entrepreneur of the Year 2024 India’ award in the business transformation category.

Gourav Chaudhary

Founder & CTO

Gourav Chaudhary is the founder & CTO, Whole-time Director and the Chief Technology Officer of our Company. He has spearheaded the technology strategy of the group, building a robust and highly scalable platform. On the back of this extensible architecture, Ziya infotech outsourcing Group is now expanding into multiple consumer tech sectors including Pincode (hyperlocal e-commerce), Indus Appstore, and ShareMarket (stock broking), with Rahul continuing to play a pivotal role in the Company’s technological evolution. Prior to joining the Company, he was associated with Flipkart Internet Private Limited as vice president of engineering, and earlier co-founded Mallers Inc. (“Mime360”), a digital media distribution platform. In addition, his career of two plus decades in technology includes engineering roles at technology firms like Cisco Systems (India) Private Limited, Cisco Systems Inc. and Andiamo Systems Inc., where he has filed for multiple patents in the storage area networking space. He holds a master’s degree in science from Purdue University, USA and a bachelor’s degree in computer engineering from Sardar Patel College of Engineering, University of Mumbai. He was honoured at India’s CTO Excellence Awards 2024 organised by Yourstory.

Overview

We are engaged in the IT Enabled Services (ITES/BPO) business, primarily operating in the non-voice BPO segment. We are a
diverse non-voice BPO Company providing wide spectrum of services ranging from Indexing Services, Title Services, e-Publishing
and other business services comprising of finance and accounting and litigation support. In addition, we have a dedicated in-house IT team that supports system integrations, internal application developments and maintenance.

Our Company offers offshore solutions tailored to meet the needs of our clientele based primarily in US and Australia. We combine the technology with over 15 years of collective promoter’s experience to deliver scalable services. Our workforce of over 1,100 employees is mainly located in Mumbai at our delivery facility. This infrastructure enables us to maintain operational excellence and efficiency while meeting the evolving demands of our clients. We are committed to the highest standards of quality, security, and environment responsibility. We are certified with ISO 9001:2015 for Quality Management; ISO 14001:2015 for Environment Management and ISO 27001:2022 for Information Security Management, ensuring that all our services comply with rigorous International Standards of excellence, reliability, and data protection.

USA

Australia

Mumbai

Bangalore

One stop solution for

F&A Outsourcing

Business Transformation

Innovation Agenda

Crisis Management Solutions

We are uniquely positioned to service clients by leveraging tenets of quality, innovation, talent, self-sustaining process framework and domain knowledge. We offer customized service offerings that translate into the most flexible and cost-effective services of the highest quality.

We are a leading Business Process Outsourcing provider offering unconventional experience, powered by a combination of domain expertise, process skills and superior technology to clients across the globe.